Privacy Policy
Effective Date: 02/06/2026
Niche Waterproofing (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect:
Personal Information
- Name
- Phone number
- Email address
- Service address
- Inquiry details
Technical Information
- IP address
- Browser type
- Device information
- Usage data
2. How We Use Your Information
We use your information to:
- Provide services
- Schedule appointments
- Send confirmations
- Respond to inquiries
- Send authentication codes
- Improve our website
- Maintain security
3. SMS & Phone Data Use (Twilio Compliance)
When you provide your phone number, we use it only for:
- Transactional communications
- Service notifications
- Verification
- Customer support
Important:
We do NOT sell, rent, or share phone numbers for marketing purposes.
Your SMS data is used solely for business operations and customer communication.
4. Data Sharing
We may share limited data with trusted providers only to operate our business, including:
- Hosting providers
- Payment processors
- Communication platforms (e.g., Twilio)
All providers are contractually required to protect your data.
We never sell personal data.
5. Cookies & Tracking
We may use cookies and analytics tools to:
- Improve performance
- Understand usage patterns
- Enhance user experience
You may disable cookies in your browser settings.
6. Data Security
We implement reasonable security measures including:
- Encrypted connections
- Secure servers
- Access controls
However, no system is 100% secure.
7. Data Retention
We retain personal data only as long as necessary for:
- Legal obligations
- Business operations
- Service delivery
You may request deletion at any time.
8. Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Opt out of communications
To exercise rights, contact us.
9. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect children’s data.
10. Policy Updates
We may update this policy periodically. Changes will be posted on this page.
Continued use indicates acceptance.
11. Contact Information
For privacy questions:
Niche Waterproofing
Website: https://nichewaterproofing.com